Effective Date: [14/07/2025]
Website: https://www.zenocasa.xyz
Business Name: Zenocasa.xyz
Proprietor: JALONDHARA VIVEK JADAVBHAI
Email: zenocasaxyz@gmail.com
Phone: +91 70462 68037
Registered Address:
B Square, First Floor, Off College Road, Near Shraddha Petrol Pump,
Yeolekar Mala, Nashik, Maharashtra 422005, India
At Zenocasa.xyz, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and secure your information when you use our services or visit our website.
1. Information We Collect
When you interact with our website or place an order, we may collect the following data:
a) Personal Information
Full Name
Email Address
Phone Number
Billing & Shipping Address
GST Number (if applicable)
b) Payment Information
Payment method (e.g., UPI, Credit/Debit Card, Wallet, Net Banking)
Note: We do not store your card or UPI details. All transactions are securely processed through PCI-DSS compliant and RBI-approved payment gateways.
c) Technical & Log Data
IP Address
Browser type & version
Device information
Date/time of access
Cookies and session data
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders
To send order confirmations, shipping updates, and invoices
To respond to your customer service requests
To improve website functionality and user experience
To prevent fraud and ensure platform security
To comply with applicable legal and financial regulations
3. Data Security
We implement a range of security measures to protect your personal data:
SSL encryption to secure data transmission
Firewall and malware protection
Limited internal access based on need-to-know principle
Secure data storage and backups
Compliance with Information Technology Act, 2000 (India) and related data privacy laws
All payment data is encrypted and handled securely by our partnered payment gateway providers.
4. Cookies and Tracking Technologies
Zenocasa.xyz uses cookies to enhance your browsing experience, including:
Remembering your preferences and cart items
Collecting analytics to understand site usage
Personalizing recommendations
You may disable cookies in your browser settings, though some features of the website may not function properly without them.
5. Sharing of Personal Information
We do not sell or rent your data to any third parties. However, we may share your data with:
Payment Gateways (for transaction processing)
Logistics Partners (for product delivery)
Customer Support Tools (to resolve issues or queries)
Government or Legal Authorities (only when legally required)
All third-party partners are vetted for data security and compliance.
6. Your Rights
As a user, you have the right to:
Access the personal data we hold about you
Request correction or updates to your information
Withdraw consent (where applicable)
Request deletion of your personal data (subject to legal exceptions)
To make such requests, please email us at zenocasaxyz@gmail.com.
7. Retention of Data
We retain your personal information:
As long as your account is active
For legal and taxation purposes as mandated by Indian law
To resolve disputes and enforce our terms
Once the retention period ends, your data is safely deleted or anonymized.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Policy Updates
We may update this Privacy Policy to reflect changes in legal requirements or our business practices. Updated versions will be posted on this page with the revised “Effective Date.” We encourage users to review this page periodically.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us:
Zenocasa.xyz
📧 Email: zenocasaxyz@gmail.com
📞 Phone: +91 70462 68037
🏢 Address: B Square, First Floor, Off College Road, Near Shraddha Petrol Pump, Yeolekar Mala, Nashik, Maharashtra 422005, India
Your trust is important to us. At Zenocasa.xyz, we ensure your data stays protected while you enjoy a safe and seamless shopping experience.
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