We’re here to help. At Zenocasa.xyz, your satisfaction is our priority.
Whether you have questions about your order, need help with a return, or simply want to provide feedback, our customer service team is always ready to assist you.
🏢 Business Information
Business Name: Zenocasa.xyz
Business Type: Direct-to-Consumer (D2C) E-commerce Store
Proprietor: JALONDHARA VIVEK JADAVBHAI
Registered Address:
B Square, First Floor,
Off College Road, Near Shraddha Petrol Pump,
Yeolekar Mala, Nashik, Maharashtra 422005, India
GST Invoice: Provided with every order
Legal Compliance: Business operates under Indian e-commerce guidelines
📧 Email Support
For all general and order-related inquiries:
Email: zenocasaxyz@gmail.com
Please include your Order ID, registered mobile number, and any relevant details to help us respond promptly.
📞 Phone Support
Customer Care Number: +91 70462 68037
Support Hours:
🕘 Monday to Saturday: 10:00 AM – 6:00 PM (IST)
📴 Sunday & National Holidays: Closed
🔄 Order & Returns Support
Need to track your order? Contact us by email or phone with your Order ID.
Want to cancel or return a product? Please refer to our Refund & Cancellation Policy and initiate the process within 48 hours of delivery.
Refunds are processed within 5–7 working days to your original payment method.
🔐 Safe & Secure Communication
We never ask for confidential details like UPI PINs, OTPs, or full card numbers via phone, email, or SMS. All payments are processed through RBI-compliant and PCI-DSS certified payment gateways to ensure your data is secure.
📬 Mailing Address for Returns (if authorized)
Zenocasa.xyz – Returns Department
B Square, First Floor,
Off College Road, Near Shraddha Petrol Pump,
Yeolekar Mala, Nashik, Maharashtra 422005, India
Please contact us before initiating any return. Unauthorised returns may not be accepted.
💬 Stay in Touch
For feedback, queries, business collaborations, or vendor partnerships — we welcome your message.
Email: zenocasaxyz@gmail.com
Call/WhatsApp: +91 70462 68037
Our team is dedicated to ensuring your experience with Zenocasa.xyz is simple, safe, and satisfying.
Thank you for choosing Zenocasa.xyz – where your home begins.
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